Our
Privacy
Policy

Introduction & general terms

We are committed to protecting and respecting your privacy and ask that you read this policy carefully. It explains when and why we collect personal data about you, how we use it, the conditions under which we may disclose it, and how we keep it secure. Note, our individual group companies each have their own privacy policy.

What type of personal data we collect and how

Personal data is any information that can be used to identify you. When filling in forms on our website, when contacting us about our services or use of our website, we may request, collect and process personal data about you.  If you give us data on behalf of someone else, you confirm that the other person has appointed you to act on their behalf.

Under data protection legislation (including the Data Protection Act and EU General Data Protection Regulation (GDPR), we may only process your personal data if one of the following lawful bases applies:

(a) We have your consent.  You are able to remove your consent at any time. You can do this by contacting us. 

(b) We have a contractual obligation

(c) We have a legal obligation

(d) We have a vital interest

(e) We need it to perform a public task

(f) We have a legitimate interest

How is your personal data used?

We collect personal data about you so that we can identify you, manage your enquiry and improve our services by conducting statistical analysis and research (in this case your data will be anonymised meaning your data will not be identifiable to you).

Who has access to your personal data?

We will not pass on your personal data obtained through our websites to any third party.

Use of cookies

A cookie is a small text file which is placed onto your computer (or other electronic devices) when you use websites. We use cookies on our website. Google Analytics uses cookies to collect visitor information, including your IP address from our website. We can then access this information to help us understand how visitors use our site and to improve the website.

If you wish, you can stop the use of cookies for this or any other website in your browser settings.

Changes to our privacy notice

We may change this Privacy Policy from time to time.  You should check this notice occasionally to ensure you are aware of the most recent version that will apply each time you access this website.

This Privacy Policy was most recently updated in February 2024.